% increase in
active user base
Improvement in
Visibility and Tracking
Improvement in Customer
Satisfication Score
Australia's most successful and one of the leading independent fleet management and leasing solutions businesses managing 50K+ fleets and 5K+ drivers for a variety of customers, including industrial, governmental and commercial businesses across Australia is using data technology to improve customer experience.
Today, the company is revolutionizing the fleet management industry by bringing in new innovations and data technology, particularly in the field of telematics and driver behavior monitoring to make safer roads and offer more visibility and tracking for all customers.
Aays teamed up with the company to understand key areas where Data can be utilized and accordingly dashboards were created to provide detailed tracking on Fleet expenditure viz. fuel, maintenance, insurance, depreciation etc. This helped fleet managers to get a better understanding and visibilit on fleet and optimize expenses wherever required.
Aays deployed its proprietary PaaS solution (“AIP”) within the company’s web portal to enable secure login and access for content sharing, data management and easy administration for the company’s 3,500+ customers. Moreover, the infrastructure was optimized to ensure optimal customer experience and dashboard performance when content is accessed simultaneously.
Detailed information was provided on fleet details viz. age, number of kms run to evaluate vehicle replacement strategy and helped fleet manager keep a track on the upcoming replacement date for better management.
Providing real time analytics on driver’s real-time location, driving schedule, driver journey help drivers maintain safe driving practices and create great customer experience.
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